Introduction

MSA CBSD’s culture acknowledges and promotes diversity, inclusion and equity. We respect, value and embrace all team members as well as all individuals and entities associated with us; whether clients or partners.

Definition

Unfair treatment is defined as any form of discrimination, bullying or harassment. To MSA CBSD, any form of unfair treatment is unacceptable, both legally and ethically. We believe in procedural fairness, where everyone gets the same treatment regardless of religion, gender, marital or social status, pregnancy and maternity, disability, race, position or age.

This policy applies to all MSA CBSD personnel, clients, partners, job applicants, students, interns, visitors etc.

Purpose

The purpose of this policy is to communicate the commitment of MSA CBSD to promote and maintain equal and fair treatment, exercise procedural fairness in service delivery and create an environment that is free from discrimination, harassment or victimization.

Policy Elements

Principles that guide us:

1. Fairness: Treating all MSA CBSD clients and personnel equitably free of any form of discrimination and giving them equal chances.
2. Access: Providing equal access to services and opportunities for all MSA CBSD clients and personnel alike.
3. Basic Rights: Ensuring that all people who deal with MSA CBSD, regardless of status, are treated with dignity, courtesy and respect.
4. Diversity: Appreciating the social, cultural and conceptual differences that shape who we are and the clients who deal with us and making sure our diversified community is recognised, valued and respected.

We are committed to:

• Treat potential and current employees, students, customers, partners and stakeholders fairly and with respect.
• Provide an environment free from discrimination. harassment, and bullying or any other form of unwanted negative behaviour.
• Make decisions according to an individual’s ability and based on merit only.
• Promote equality of opportunity for all.
• Prevent any attempts of direct discrimination, indirect discrimination, harassment and victimization.
• Take lawful or positive action, where appropriate.

(Failure to comply with this policy is a form of misconduct which could lead to disciplinary actions.)

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